End Users' Acceptance of Enterprise Resource Planning (ERP) Systems: An Investigation Using Grounded Theory Approach

نویسندگان

  • Fiona Fui-Hoon Nah
  • Xin Tan
  • Monica Beethe
چکیده

The success of ERP implementation depends, to a large extent, on the intensity and nature of its use by end-users. Therefore, it is important to understand the phenomena underlying end-users’ acceptance of ERP systems. This study was conducted at a large institution that implemented an ERP system. It uses the grounded theory approach to inductively develop a model that highlights key factors influencing end-users’ acceptance of ERP systems.

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تاریخ انتشار 2005